December 12, 2008

Did you know that Spirit Airlines provides email and phone support for Travel Agents between the hours of 8:00 a.m. and 5:30 p.m. Monday through Friday?

For fastest support please email Sales Support at salessupport@spiritair.com, for phone support please call 800-246-7688. The Sales Support desk can assist Travel Agents with changes / modifications / courtesy refunds / credit shells / schedule changes / NO/UC issues / price mismatches and Travel Agent access to the web portal and other issues.

Seat Assignments / Pre-purchased Bags / Online Check-in

Travel Agents or their customers may take their GDS record locator or the Spirit Airlines record locator to www.spiritair.com under the "My Reservations" tab in order to purchase seat assignments and check baggage. Free seat selection is available during online check in.

Baggage Embargo

Spirit Airlines is announcing some baggage embargos which will limit the number of bags allowable on specific flights and/or destinations. Please follow the link below for all the details: http://www.spiritair.com/Policiesbags.aspx#Embargos

Spirit Airlines' Policies and Procedures for Travel Agents

• Click here to access our Policies and Procedures page.

How to Open a Travel Agency Account With Spirit Airlines

In order to open a Travel Agency web site account with Spirit Airlines, travel agencies must fax the following documents to our Sales Support Department at 248-727-2688:

• A copy of the Travel Agency's letterhead showing their address, phone number, and fax number
• A copy of either their IATA, ARC, or CLIA certificate/letter
• Travel agency e-mail address
• Name of travel agency manager

New account requests are usually processed within 48 hours and a representative will contact you upon completion. If you have additional questions regarding setting up an account, please contact a Sales Support Representative at 800-246-7688, Ext. 8989.