FREE SPIRIT^TM Membership Guide

Introduction

Say Yes to FREE SPIRIT^TM

Welcome to FREE SPIRIT, our frequent flyer program designed to reward you for traveling with Spirit! FREE SPIRIT is unique - unlike many of those other frequent flyer programs, all the miles you earn count towards your status, including miles earned through partner programs like the FREE SPIRIT MasterCard ^®*.

Domestic award travel starts with as few as 15,000 miles and Caribbean awards start at 20,000 miles. Say yes to FREE SPIRIT and use miles to fly to some of the most popular places in the Americas and Caribbean.

Enrolling is as Easy as 1-2-3

Signing up for FREE SPIRIT is easy.

Just visit spiritair.com, click on FREE SPIRIT, and complete the enrollment form. You will receive an email with your FREE SPIRIT number and all of the information you need to get started.

Each FREE SPIRIT account must have a unique e-mail address. This way you don't have to remember another number or username to access your FREE SPIRIT information.

Use your FREE SPIRIT number or e-mail address to log into spiritair.com to check your balance, book flights, view transaction history, request missing mileage and much more.

Have a FREE SPIRIT MasterCard? You are automatically enrolled in the FREE SPIRIT program when you sign up for a FREE SPIRIT MasterCard*.

Manage Your Account Online At spiritair.com

Having unlimited access to your FREE SPIRIT account online makes managing your account a breeze.

Some of the things you can do on spiritair.com:

• Make sure you earn FREE SPIRIT miles when you fly
• Check your recent FREE SPIRIT activity and update membership details
• Request FREE SPIRIT award travel
• Check in and print boarding passes online
• Review partner mileage earning opportunities and bonus offers
• Add a $9 Fare Club membership to your FREE SPIRIT account

Looking For Even More Savings?

As a FREE SPIRIT member, we know you love great deals and free travel. Save even more by adding a $9 Fare Club membership to your FREE SPIRIT account!

Receive exclusive access to our sale fares – sometimes as low as $0.01! $9 Fare Club members always receive our lowest fares at the time of booking, and receive their member discount on all flights at time of booking.

Traveling with your friends or family? Everyone gets the discount when you travel on the same itinerary.

A one-year membership is only $39.95, and provides unlimited access to discounts and sale fares.

Enjoy immediate access to discounts and sale fares by clicking here – be sure to sign into your FREE SPIRIT account before joining to enjoy savings and earn miles at the same time!

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Program Basics

Tracking FREE SPIRIT Activity

Your FREE SPIRIT account information can be accessed through spiritair.com.

You will find your FREE SPIRIT balance, a history of any mileage that was earned or redeemed, your current tier status and your current rank.

Mileage Activity Posting
Miles from travel will be posted to your FREE SPIRIT account within 10 days of travel. Purchases made with the FREE SPIRIT MasterCard*, bonus miles, and partner miles may take up to 8 weeks to be posted to your account. Only miles that are posted to your FREE SPIRIT account are included in the end of the month and end of the membership year calculations.

Mileage Expiration
As long as you earn at least 2,000 miles within the previous six months, your miles won’t expire. If you don’t meet that requirement, any miles older than six months will expire. Because the FREE SPIRIT program calculates your status on a monthly basis, any miles that will expire do so at the start of every month. There is a way to keep your miles from expiring if you can’t satisfy the 6 month earning requirements. Read on to find out more…

Example 1:
In the example below, at the beginning of February, this account holder earned 2,500 miles in the preceding 6 month period (September through January). Because the minimum 2,000 miles have been posted to the account in the previous 6 months, no miles will expire.

Month	June	July	Aug.	Sept.	Oct.	Nov.	Dec.	Jan.
Miles Earned	1,000	2,500	900	0	0	100	0	1500

 

Account Balance on February 1: 6,000 miles Expired: 0

 

Example 2:
In the example below, at the beginning of March, the same account only earned 1,800 miles in the preceding 6 month period (September through February). Because the minimum 2,000 miles have not been posted to the account in the previous 6 months, any mileage older than 6 months old will expire.

Month	June	July	Aug.	Sept.	Oct.	Nov.	Dec.	Jan.	Feb.
Miles Earned	1,000	2,500	900	0	0	100	0	1500	100

 

Account Balance on March 1: 1,700 miles Expired: 4,400 miles (June, July & August)

 

Example 3:
In the example below, at the beginning of March, the same account only earned 1,800 miles in the preceding 6 month period (September through February). However, since the account holder used their FREE SPIRIT MasterCard in February, no miles will expire.

Month	June	July	Aug.	Sept.	Oct.	Nov.	Dec.	Jan.	Feb.
Miles Earned	1,000	2,500	900	0	0	100	0	1500	100
Used FREE SPIRIT MasterCard	Yes

 

Account Balance on March 1: 6,100 miles (with FREE SPIRIT MasterCard Usage) Expired: 0 miles (with FREE SPIRIT MasterCard Usage)

 

** Active card holders are defined as members who make at least one purchase per billing period on their FREE SPIRIT MasterCard.

Keep Your Miles From Expiring…

Don’t want to keep track of mileage activity? If you want to make sure and keep all of your earned miles, get the FREE SPIRIT MasterCard and make just one purchase per month** - then your miles will never expire as long as you use your card once per month.

Remember, you earn miles by flying with Spirit but you can also earn miles by taking advantage of great FREE SPIRIT offers from partners like Hertz, the FREE SPIRIT Mall and Spirit Vacations. Your miles won't expire when you have at least 2,000 miles posted to your FREE SPIRIT account over the previous 6 month period from any source.

If you have miles in your FREE SPIRIT account that will expire on a certain date, you must have enough miles credited to your account before the mileage expiration date. You need 2,000 miles posted to your account in the past 6 months to keep miles from expiring.

If you need to request mileage credit for a past flight, please login to your FREE SPIRIT account and click on Request Mileage Credit.

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Earning Miles

Flying With Spirit

We will automatically track qualifying FREE SPIRIT reservations and flights when your FREE SPIRIT account number appears in your reservation record. Your FREE SPIRIT number can be added to your reservation anytime prior to departure and miles will be automatically credited to your account when your FREE SPIRIT number is added to your reservation.

If you have already flown, please note that miles must be requested within 30 days after the last flight on your itinerary. You can request mileage in your FREE SPIRIT account profile as shown below.

FREE SPIRIT miles are awarded to the actual customer(s) traveling on the reservation. FREE SPIRIT miles will not be awarded for BIG FRONT SEAT upgrades purchased at the airport or on board the flight and will be awarded based on the original class of service purchased. FREE SPIRIT award tickets are not eligible to earn mileage.

To receive automatic mileage credit, the name on your FREE SPIRIT account must exactly match the name on your reservation. Due to FAA security regulations, you should have your tickets issued in a legal name that matches your government issued photo ID rather than a nickname.

Please see the Membership Tier Chart for details on the amount of mileage earned for flights.

To add your FREE SPIRIT number to your reservation, please see below:

1. If you booked your ticket on spiritair.com
   
   To ensure you receive credit for travel on Spirit, login to your FREE SPIRIT account, book your trip through spiritair.com and enter your name exactly as it appears on your FREE SPIRIT account.
   
   If you do not log in to your FREE SPIRIT account, you can add your FREE SPIRIT number during the purchase process. Enter your FREE SPIRIT number, along with the FREE SPIRIT numbers of anyone you might be traveling with, in the passenger information section.
   
   
   
   If you have already booked your reservation, but did not enter your FREE SPIRIT number, you may request credit through spiritair.com before your flight up until 30 days after your flight. If you need help, just follow the “Request Mileage Credit” procedure below.
   

2. If you booked your ticket on the phone through Spirit Reservations
   
   You may request credit through spiritair.com before your flight up until 30 days after your flight. If you need help, just follow the steps to “Request Mileage Credit” below. If you need help, just follow the “Request Mileage Credit” procedure below.
   

3. If you booked your ticket through one of our travel agency partners or affiliated web site 
   
   You may request credit through spiritair.com before your flight up until 30 days after your flight. If you need help, just follow the steps to “Request Mileage Credit” below. If you need help, just follow the “Request Mileage Credit” procedure below.

Mileage and Bonus Earning

Fore more information on how to qualify for Membership Tiers, please see the Membership Tiers section of this membership guide.

Mileage Earned for Flights, Based On Actual Flown Miles

	Big Front Seat		Deluxe Leather Seat
Membership Tier	Refundable Fares (C Fare)	Non-Refundable Fares (A Fare)	Refundable Fares (Y Fare)	Non-Refundable Fares
Somebody	125%	100%	100%	50%
Elite	150%	125%	150%	100%
VIP	200%	150%	200%	100%
A-List	250%	200%	250%	100%
Celebrity	300%	250%	300%	100%
#1 Member	400%	250%	300%	100%

 

Requesting Mileage Credit

Please note that mileage may take up to 10 days to post following your flight, and that we can only process requests submitted up to 30 days after your last flight taken on that itinerary.

If you have already completed the purchase of your ticket or have already flown, follow these steps to add your FREE SPIRIT number to your reservation and to request mileage credit.

1. Login to your FREE SPIRIT account using the e-mail address on your FREE SPIRIT account or your FREE SPIRIT number along with your password.
   
   
2. Once you login to your FREE SPIRIT Account, please click on "Request Mileage Credit" on the left hand navigation bar.
   
   
   
   
3. On the Request mileage credit page, please enter your six character record locator or six character Web ID from your spiritair.com reservation in the box shown in the image below, and click the "REQUEST MILEAGE CREDIT" button to submit your request.
   
   

 

If you were a member and traveled using your nickname or a new legal name that has not been updated on your FREE SPIRIT account and you did not receive automatic FREE SPIRIT miles for a flight, please submit a written request along with copies of your receipt, boarding passes, or ticket along with legal identification that includes your nickname or the legal documents that support your name change with your request. Please note that we will not be able to credit your FREE SPIRIT account without the supporting legal documentation. Send your documents to:
FREE SPIRIT Member Services, Attn: Mileage Credit, 2800 Executive Way, Miramar, FL 33025

Earning With Partners

Click here for a full listing of FREE SPIRIT partners where you can earn even more mileage with everyday purchases and travel.

Our featured partners include:

• FREE SPIRIT Mall
• Hertz
• Choice Hotels
• Wyndham Worldwide

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Membership Tiers

Ever wonder who has the most miles in a particular loyalty program? Shouldn't the number one mileage holder in a program receive some sort of recognition? But shouldn't a new member also feel special? At FREE SPIRIT, we couldn't agree more and we've created various membership tiers to reward you accordingly.

We count them all. Our status levels are different than other programs because all of your miles count towards your status; whether earned by flying, through bonus miles, special offers, or through spending with your FREE SPIRIT MasterCard.

The FREE SPIRIT Membership year runs from November 1 through October 31 of the following year.

Rankings

Members can login to spiritair.com and view their current ranking.

Unlike most other frequent flyer programs, all of the miles earned from flown miles, bonus miles, credit card miles, and partner miles that have been earned in the preceding 6 months will be totaled. Your status level will be updated on the second business day of each month and will be based on the preceding 6 months of activity.

For example, in October, the second business day of the month is October 2nd. Your status level and your rank will be posted to your FREE SPIRIT account on October 2nd and will be based on miles posted to your FREE SPIRIT account from April to September.

At the end of the membership year±, the total number of miles earned from flown miles, bonus miles, credit card miles, and partner miles in the entire year will determine the final Celebrities of the Year and the #1 member in the FREE SPIRIT program.

	Membership Tier Levels
Membership Tier	Ways To Qualify	Qualify Every
Somebody	• Just be yourself!
Elite	• Get a FREE SPIRIT MasterCard* and make at least one purchase per month and you'll automatically be upgraded to Elite member status the month after your first billing cycle! OR • Earn 12,000 miles over the preceding 6 months from any of the FREE SPIRIT program earning opportunities OR • Spend $1,200 on base fares (not including taxes and fees) over the preceding 6 months	Month
VIP	• Earn more than 24,000 miles over the preceding 6 months from any of the FREE SPIRIT program earning opportunities OR • Spend $2,400 on base fares (not including taxes and fees) over the preceding 6 months	Month
A-List	• Top 500 ranking members every month • Minimum 40,000 mile account balance to qualify as an A-Lister	Month
Celebrity	• Top 10 ranking members every month	Month
#1 Member	• Top ranking member for the membership year	Year

 

	Membership Tier Levels
Membership Tier	Member Benefits
Somebody	• Ability to earn free travel by flying with Spirit and using travel partners
Elite	• Earn up to 150% flown mileage credit
VIP	• Earn up to 200% flown mileage credit
A-List	• Earn up to 250% flown mileage credit
Celebrity	• Earn up to 300% flown mileage credit
#1 Member	• Earn up to 400% flown mileage credit

For full details about the amount of mileage earned for flights, please refer to the Mileage and Bonus Earning section of this membership guide.

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Red Carpet Contest

At the end of the membership year±, the total number of miles earned from flown miles, bonus miles, credit card miles, and partner miles in the entire year will determine the final Celebrities of the Year and the #1 member in the FREE SPIRIT program. Members must be entered in the Red Carpet Contest to qualify. For full details and terms of this promotion, please click here.

Celebrities of the Year

Members who rank 2 through 10 based on annual mileage earned will be named Celebrities of the Year.

Celebrities of the year receive:

The #1 Member receives:

• A Spirit Vacations package for two
• Two complimentary one-way Spirit companion passes

Please note that Celebrities of the Year do not automatically receive Celebrity status in FREE SPIRIT; Celebrity status is awarded based on the monthly earning criteria.

#1 Member

The FREE SPIRIT member who has earned the most mileage will be named the #1 Member.

The #1 Member receives:

• A Spirit Vacations package for two
• A complimentary Spirit companion pass, good for one year
• Complimentary limousine service to and from the airport when traveling on Spirit, for one year ∞
• Exclusive #1 Member mileage-earning levels
• The privilege of having a Spirit aircraft named after you! ∞∞

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Awards

The More You Earn, the More You Enjoy

The more miles you earn, the more award travel you can enjoy. Soon, you’ll be getting away to some of the hottest destinations in the Americas and Caribbean with as few as 15,000 miles.

Awards are available for round-trip travel only. Please reference the Award Chart to see how many miles you need to book your award ticket.

Seating Types Deluxe Leather Travel in our Deluxe Leather seats Checked baggage and seat assignments can be purchased separately	Award Ticket Types Value Awards Travel at discounted mileage rates Must be booked at least 21 days prior to departure date Seats are limited and subject to award availability
Big Front Seat Travel in our BIG FRONT SEATS – Leather seats with more room all around Seats can be preassigned if available Checked baggage may be purchased separately	Standard Awards Travel at standard mileage rates More seats available, but subject to award availability

	Going to:
Departing from:	Award Type	Florida	Eastern US	Central US		Western US	Bahamas, Cancun, Jamaica	Greater Caribbean	Latin America
Florida (FLL, MCO, PBI, RSW, TPA)	Value	15,000	20,000	22,500		25,000	20,000	25,000	25,000
	Value Big Front Seat	20,000	35,000	37,500	45,000		40,000	50,000	50,000
	Standard	25,000	45,000	45,000	45,000		50,000	50,000	50,000
	Standard Big Front Seat	30,000	80,000	80,000	85,000		75,000	80,000	80,000
Eastern US (ACY, ATL, BOS, DCA, LGA, MYR)	Value	20,000	20,000	22,500	25,000		30,000	30,000	30,000
	Value Big Front Seat	35,000	35,000	35,000	40,000		40,000	55,000	55,000
	Standard	45,000	45,000	45,000	45,000		50,000	60,000	60,000
	Standard Big Front Seat	80,000	80,000	80,000	85,000		75,000	90,000	90,000
Central US (DTW, ORD)	Value	22,500	22,500	20,000	25,000		30,000	30,000	30,000
	Value Big Front Seat	37,500	35,000	35,000	40,000		50,000	55,000	55,000
	Standard	45,000	45,000	40,000	45,000		60,000	60,000	60,000
	Standard Big Front Seat	80,000	80,000	80,000	85,000		85,000	90,000	90,000
Western US (LAS, LAX)	Value	25,000	25,000	25,000			30,000	30,000	30,000
	Value Big Front Seat	45,000	40,000	40,000			55,000	55,000	55,000
	Standard	45,000	45,000	45,000			60,000	60,000	60,000
	Standard Big Front Seat	85,000	85,000	85,000			90,000	90,000	90,000
Bahamas, Cancun, Jamaica (CUN, FPO, KIN, MBJ, NAS)	Value	20,000	30,000	30,000	30,000		30,000	30,000	30,000
	Value Big Front Seat	40,000	50,000	50,000	55,000		50,000	55,000	55,000
	Standard	50,000	60,000	60,000	60,000		60,000	60,000	60,000
	Standard Big Front Seat	75,000	85,000	85,000	90,000		85,000	90,000	90,000
Greater Caribbean (AUA, BQN, PAP, PUJ, SDQ, SJU, STI, STT, SXM)	Value	25,000	30,000	30,000	30,000		30,000	30,000	30,000
	Value Big Front Seat	50,000	55,000	55,000	55,000		55,000	55,000	55,000
	Standard	50,000	60,000	60,000	60,000		60,000	60,000	60,000
	Standard Big Front Seat	80,000	90,000	90,000	90,000		90,000	90,000	90,000
Latin America (AXM, BOG, CTG, GUA, LIM, MDE, MGA, PTY, SAP, SJO)	Value	25,000	30,000	30,000	30,000		30,000	30,000	30,000
	Value Big Front Seat	50,000	55,000	55,000	55,000		55,000	55,000	55,000
	Standard	50,000	60,000	60,000	60,000		60,000	60,000	60,000
	Standard Big Front Seat	80,000	90,000	90,000	90,000		90,000	90,000	90,000

printable version

Requesting Awards

All awards must be requested through a member’s FREE SPIRIT account via spiritair.com. Spirit telephone reservations and airport ticket counters are unable to provide FREE SPIRIT account details or book award travel.

Customers need to request award travel via the booking request form on their FREE SPIRIT account profile located on spiritair.com and a FREE SPIRIT representative will contact customers to complete award travel bookings. Be sure to enter the correct contact information since our representatives will need to collect a form of payment for associated taxes and fees for your travel.

We recommend booking early to ensure the best opportunity to secure your preferred flights and travel dates.Travel itineraries will not be confirmed solely based upon submission of your request and is subject to availability; an agent will contact you to complete the award travel booking, so please plan accordingly.

All award ticket redemption requests must be submitted at least 7 days prior to departure.

Please allow up to 72 hours after submission before contacting Spirit if you have not received a confirmation email or correspondence from FREE SPIRIT Member Services.

Important Details Regarding Award Travel

You can redeem your miles to book award travel in another person's name. Name changes are permitted on Award tickets for a $70 fee. However, transferring miles between FREE SPIRIT accounts is not permitted at this time.

Taxes and Fees For Award Travel

FREE SPIRIT members are responsible for paying all applicable taxes and fees (including Customs, inspection, immigration, security, agriculture, facility and departure/arrival charges, any administrative fees and the September 11th US Security Fee of up to $10 roundtrip) and obtaining necessary travel documents for award travel. A credit card will be required at time of booking to pay for any applicable fees and taxes.

Mileage Redeposit

Only wholly unused Award Tickets may be cancelled and unused mileage redeposited. Once travel has commenced on an Award ticket, the Award is considered used. Mileage for any unused portion will not be redeposited into your account. A per passenger redeposit fee of $70 will apply for mileage redeposit requests. Award Tickets must be cancelled at least 7 days prior to the first date of travel.

Changes to Award Tickets

Customers may modify a portion of their award ticket or cancel for a $70 fee. Changes must be made at least 7 days prior to departure of your flight.

If you need to make a change to an award ticket where travel has not yet commenced on your flight, you must cancel and re-book your award ticket at least 7 days prior to your initial date of departure. You will need to login under "My Reservations" and click on the “Cancel My Reservation” button. This will send us your change request and we will contact you to modify their booking. A $70 mileage redeposit fee will be assessed for modifying an unflown award ticket itinerary and you must book the new ticket based at the current applicable award levels.

Customers are able to make modifications to the return portion of their travel itinerary for a $70 modification fee when submitted at least 7 days prior to departure of their return flight. These changes include, but are not limited to, changing the origin, destination, stopover city, flight or class of service. You will need to login under "My Reservations" and click on the "Modify" button next to the applicable flight segment you wish to modify. This will send us your change request and we will contact you to modify your booking.

There are no changes permitted within 7 days of departure.

FREE SPIRIT mileage will not be earned on award bookings.

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Member Services

Remember, you can do the following by simply logging into your FREE SPIRIT account on spiritair.com:

• Request award travel
• Update your contact information
• Request mileage credit
• Track FREE SPIRIT account history
• Book Spirit’s low fares
• Enroll in the $9 Fare Club
• Apply for the FREE SPIRIT MasterCard

If you still have questions or need help, please visit http://help.spiritair.com where you can find answers to frequently asked questions and step by step instructions. If you need further assistance, please send an email using http://help.spiritair.com.

ADDITIONAL FREE SPIRIT™ PROGRAM INFORMATION

Name Changes

If your name has legally changed since joining the FREE SPIRIT program, please mail a signed, written request detailing the reason for the change to:

FREE SPIRIT Member Services, 2800 Executive Way, Miramar, Florida 33025

Please make sure to include the supporting legal documentation for your name change, such as a marriage license, court order, divorce decree or legal name change document. We will not be able to change your FREE SPIRIT account without the supporting legal documentation.

Important Information

Spirit Airlines may change the FREE SPIRIT program at any time. The FREE SPIRIT rules, regulations, benefits, conditions of participation or mileage levels for awards, tickets and cities served, in whole or in part, or status levels at any time with or without notice, even though changes may affect the value of the mileage already accumulated may also change without notice. All mileage and subsequent awards must be earned and used according to the rules and regulations of the FREE SPIRIT program. Complete rules and regulations will be maintained on spiritair.com. Spirit Airlines has the right to terminate the FREE SPIRIT program at any time. The English language terms and conditions on spiritair.com will be the controlling version. By participating in the program, participants agree that if they achieve the level of #1 then that person's name or likeness may be used by Spirit Airlines.

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* For important information about the FREE SPIRIT MasterCard, please see the Card's Terms and Conditions from Barclays Bank Delaware.
** Active card holders are defined as members who make at least one purchase per month on their FREE SPIRIT MasterCard.
*** FREE SPIRIT World MasterCard card holders receive 1 mile for each retail dollar spent on everyday purchases. Some Platinum card holders receive 1 mile for every $2 dollar spent of their FREE SPIRIT MasterCard.
**** Pre-boarding and Jump The Line features are subject to operational needs and may not be available on every flight or at all airports.
∞∞ The name of the Spirit Airlines plane will be for one year. The name is at the sole discretion of Spirit Airlines, whose decisions are final.
° Some limits and restrictions apply.
∞ Maximum limousine usage is $10,000 USD per year and travel must be on Spirit Airlines.
± The current FREE SPIRIT membership year period is November 1 – October 31 of the next calendar year.
^ Bonus miles will be awarded at the close of your first billing statement when you make your first purchase or balance transfer within the first 60 days after the account is opened or have paid the annual fee.
† Month to Month Complimentary Membership in the $9 Fare Club will continue if you make at least one purchase in each billing cycle with your FREE SPIRIT MasterCard. There will be a delay between the date you make your initial purchase, the date Barclays Bank Delaware reports Net Purchases to Spirit Airlines, and the date that Spirit Airlines acts upon the information so It may take up to 2 months for your complimentary membership to become active.
†† Award seats are based on availability and are capacity controlled. Award seats may not be available if the available seats have already been booked. Availability may be restricted around peak travel periods.